Service contracts

In addition to ongoing servicing and repairs, TT-Thermo King offers beneficial servicing contracts and programmes. They include a wide range of services provided at different levels of advancement – from standard services required by warranty contracts to complete 24/7 care of the vehicle fleet.

We offer the following packages:

  • extended warranty, up to 36 months
  • Thermo Assistance 24/7
  • request to handle a failure and overtime without additional fees
  • Thermo Assistance 24/7
  • extended warranty, up to 36 months
  • request to handle a failure and overtime without additional fees
  • reminding about planned fleet service
  • Thermo Assistance 24/7
  • central administration of warranty repairs and standardised price conditions within the whole Thermo King network
  • consolidated invoice at the end of the month
  • Thermo Assistance 24/7
Fleet Watch
  • monthly payments for prebuilt TracKing monitoring
  • constant online temperature and unit operation monitoring
  • e.g. optional downloading data from the temperature recorder and remote start of the unit
  • reimbursement of the cost of periodic inspections of the unit
  • Thermo Assistance 24/7

Advanced Full Service contract

  • reimbursement of planned costs of inspections and periodic inspections
  • reimbursement of costs of repairs and in-service failures
  • managing dates of inspections, reviews and repairs
  • constant costs of servicing the unit until the contract expires
  • Thermo Assistance 24/7

Optimal mobility of the fleet of refrigeration units

  • reimbursement of planned costs of inspections and periodic inspections (including filters and operating fluids)
  • managing dates of planned inspections and reviews
  • constant and predictable cost of planned servicing until the contract expires
  • Thermo Assistance 24/7

Cryo

  • full servicing of CryoTech units
  • optional TracKing subscription
  • Thermo Assistance 24/7

Contract meeting the requirements of GDP for the distribution of pharmaceutical products

  • full scope of the Comfort+ contract
  • periodic calibration of temperature sensors in three temperature ranges
  • tightness test of the refrigeration circuit
  • priority repair in case of a failure
  • managing maintenance plan with full history of the unit
  • optional extension with TracKing (FleetWatch or Fleetkare)
  • Periodic qualification of the superstructure with a refrigeration unit for GDP Pharma
  • Thermo Assistance 24/7

In TT-Thermo King service contracts we have envisioned flexible solutions so that every customer will be able to choose a package that meets the requirements and financial expectations. What we offer is a great alternative for "ad hoc" servicing based on on-the-spot payment. More information: Comparison of benefits

The employees of authorised TT-Thermo King stations will provide you with more detailed information about our servicing contracts and programmes.