Servicing Contracts: a comparison of benefits

EMERGENCY REPAIRS – PAYABLE ON SITESERVICING CONTRACTS

Risk factors for customers:

  • Risk of no cash on hand
  • Unpredictability of breakdowns
  • Costs of emergency calls
  • High cost per single part
  • Unexpected points of dispute
  • Language barrier
  • VAT accounting problems

Customer benefits:

  • Fixed and predictable cost levels
  • Flexible accounting
  • Best-in-industry 24/7 service chain
  • Thermo Assistance available in Polish in the whole Europe
  • Highest quality of service and original spare parts on TK warranty
  • Service Centre visit scheduling
RISK OF DISPUTES OPTIMUM SERVICE LEVEL

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