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Risk factors for customers:
- Risk of no cash on hand
- Unpredictability of breakdowns
- Costs of emergency calls
- High cost per single part
- Unexpected points of dispute
- Language barrier
- VAT accounting problems
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Customer benefits:
- Fixed and predictable cost levels
- Flexible accounting
- Best-in-industry 24/7 service chain
- Thermo Assistance available in Polish in the whole Europe
- Highest quality of service and original spare parts on TK warranty
- Service Centre visit scheduling
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